FAQ
Questions we hear most
Not answered here? Ask us in your free consultation.
How much does a virtual team member cost?
It depends on the role and the hours. See the price guide for starting rates; we confirm your exact price after the free consultation, before you commit to anything.
Is there a minimum number of hours?
Team members work part-time (20 hours a week) or full-time (40 hours a week) for your business.
Where are team members based, and what hours do they work?
They work remotely. In your consultation we explain where candidates for your role are based and agree the hours they will work for you.
Who manages my team member day to day?
You do: you assign and review the work, like any member of your team. Sunlure handles recruiting, payroll, HR and check-ins, and steps in if something is not working.
What if the person is not the right fit?
Tell us. We work with you to fix the problem, and if it cannot be fixed we find you a replacement.
How quickly can someone start?
It depends on the role. We give you a timeline in your consultation, once we know exactly what you need.
How do you keep my information safe?
Team members sign a confidentiality agreement. You decide which systems and accounts they can use, and we recommend sharing access through a password manager rather than sending passwords.
What is the difference between virtual staff and growth services?
Virtual staff are the hands: a dedicated person doing the work every week. Growth services are the plan: Sunlure works out what to do (who to target, which campaigns, what to measure) and checks it is working. Many clients use both.
Still have questions?
Book a free consultation and ask us directly.